Frequently Asked Questions
Find answers to common questions about our services and procedures
Depends on the scan. Fasting is needed for some tests.
Usually 2 to 3 hours.
Generally within 24 to 48 hours.
Yes, if prescribed. We take special care.
Yes, but only one attendant is allowed.
Doctor's prescription and any previous reports.
Yes, limited parking is available.
Yes, via email or secure WhatsApp link.
Please inform us early. We'll reschedule.
Yes, prior booking is recommended.
Yes, it's a standard diagnostic tool.
Check with your doctor or our staff.
Your referring doctor will interpret them best.
Usually, yes. Rarely we may schedule in parts.
Most scans are avoided. Inform our team.
Yes, on request and as per availability.
Yes, we use advanced, high-quality machines.
15 minutes before your appointment time.
Some tests need one. Please ask us.
Yes, PET-CT and preventive health scans too.
Yes. We'll guide you on preparation.
Most are painless and non-invasive.
Yes, if needed.
Yes. Usually 6 hours of fasting is required.
Yes, with prior appointments.
Yes, please inform at least 4 hours early.
Sometimes. Ask for current offers.
Limited. Booking is advised.
Yes, with specialist protocols.
For blood collection, yes. Scans need visit.
No. Only in certain imaging tests.
Optional, unless you're advised otherwise.
Yes. They meet standard medical formats.
Yes, digital delivery is available.
Yes, via call or message.
Yes, unless advised otherwise.
Yes, our quality meets top standards.
Usually 8 AM to 8 PM. Subject to change.
No. Your doctor will guide you.
Yes, various packages for all age groups.
Yes. Just call us at least 4 hours in advance.
We’ll try to accommodate you, but some tests may need rescheduling.
Yes. We have a secure online payment gateway.
Only for specific ones like lipid profile or sugar tests.
Yes, unless advised otherwise.
We try our best. Let us know while booking.
Yes. You’ll receive a confirmation/reminder call or message.
ID proof, doctor’s prescription, and previous reports if any.
Yes. We have multiple health packages to choose from.
Yes. We have a clean, comfortable lounge.
It checks how your heart performs during physical activity.
It may cause mild discomfort but is quick and safe.
Annually, or as your doctor recommends.
Inform us. You may not be eligible for MRI.
Yes. We take special care for pediatric imaging.
Yes. We sanitise regularly and use PPE as needed.
Yes. Please wear a mask while visiting.
Yes. Reports can be emailed or sent via WhatsApp.
Basic clarifications, yes. Detailed consultation through your doctor.
Yes. A secure link will be sent post-verification.
Yes, we accept UPI, cards, cash, and net banking.
Yes, reports are shareable in PDF format.
Yes, each report is double-checked by specialists.
Yes, you’ll get a detailed invoice.
We only perform tests. No general consultations.