Effective Date: April 2025
Company Name: Mumbai Diagnostic Centre LLP
Location: B/B - 1 to 6, Gala Quest, Pranjpe B Scheme, Road No. 1, Opp. Mahila Sangh School, Vile Parle East, Mumbai - 400057. MH, India
1. Introduction
Mumbai Diagnostic Centre is committed to safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or use our diagnostic services.
2. What Information We Collect
- Personal Information: Name, contact number, email address, date of birth, gender, ID proof.
- Medical Information: Test prescriptions, medical history, reports, imaging data.
- Payment Information: Transaction details (card/UPI/net banking). We do not store your card details.
- Technical Information: IP address, browser type, device data, usage patterns (via cookies/analytics tools).
- Feedback/Queries: Any communication or feedback you provide.
3. How We Use Your Information
- Appointment bookings and test processing
- Generating accurate reports
- Communicating with you regarding test results, updates, or queries
- Internal record-keeping and analytics
- Payment processing and receipts
- Improving our services and website experience
4. How We Store and Protect Your Data
- All data is stored securely in encrypted systems.
- Access is limited to authorised personnel only.
- We follow healthcare-grade safety protocols to prevent data breaches, loss, or unauthorised access.
5. Data Sharing Policy
We do not sell your data. We may share your data only:
- With doctors or authorised referral centres (as per your consent)
- With labs or partner facilities for test analysis (if applicable)
- When required by law or government authority
- For insurance claim assistance (with your consent)
6. Your Rights
- Access your data and reports
- Request corrections in your personal information
- Withdraw consent or ask us to delete your data (subject to regulatory requirements)
- Ask for clarification on how your data is used
You can email us at care@mdcworld.com to raise such requests.
7. Children’s Privacy
We do not knowingly collect personal data from children under 18 without guardian/parental consent.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices. Please read their policies separately.
9. Policy Updates
We may revise this Privacy Policy from time to time. Any updates will be posted here with the revised date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
📧 care@mdcworld.com
📞 +91 6262 10 10 27